Terms & Conditions

At the discretion of Celebrations Made Simple, a deposit may be required to secure hire items. This deposit must be paid within 7 days of confirming the event.  If this deposit is not paid Celebrations Made Simple reserves the right to withdraw from the hire arrangement.

The deposit will only be refunded if hire arrangement is cancelled at least 14 days prior to the hire date.  After this time the deposit is non refundable in the event of cancellation or postponement.  It may be used as future credit at the discretion of Celebrations Made Simple.

All hire items must be fully paid for prior to delivery.   Payment may be via direct deposit, cheque or paypal prior to the reserved date or by cash or cheque on delivery.  There are no credit card facilities available.

Equipment not returned in reasonable & clean condition may incur an additional cleaning or replacement charge.

All breakages and damages must be paid for by the customer. This charge will be at the discretion of Celebrations Made Simple and may be to a maximum of full replacement value.

All party hire and wedding hire for use in public areas must be paid in full at least 7 days prior to the event. If not paid by this time we reserve the right to cancel the booking. There are no refunds if booking is cancelled within 7 days of the event.

Any item not used on the day of hire due to changed circumstances or inclement weather conditions will not be refunded or credited. We reserve the right to refuse to provide equipment in unsafe conditions, as decided by Celebrations Made Simple staff, without refund or credit.

Hirer must advise of any unusual delivery conditions, ie dangerous dogs, steep driveways, lots of stairs, etc. If we are not advised of these conditions in advance and are unable on the day to deliver the items due to physical circumstances there will be no refund or credit of items.

Delivery day is Friday and collection Monday unless arranged otherwise with Celebrations Made Simple.  Decorations will be delivered on the day of use.  Any deliveries or collections required between the hour of 8.00pm and 6.00am will incur a $100 surcharge.