Terms & Conditions

1

All Parties Posted 2U items are to be paid for prior to the items being sent.  Payment may be either via direct deposit, cheque or paypal. Bank details for direct deposit (please provide reference number):
Heritage Building Society:
Celebrations Made Simple
BSB: 638060
Acct: 10356630

2

Refunds will only be given if the items sent are damaged or different to what the customer was advised they would receive.  Any changes to packs will be made to the customer in writing and must be confirmed by return email prior to pack being sent.

3

Postage will be by Australia Post registered mail.

4

At the discretion of Celebrations Made Simple, a deposit may be required to secure hire items. This deposit must be paid within 7 days of confirming the event.  If this deposit is not paid Celebrations Made Simple reserves the right to withdraw from the hire arrangement.

5

The deposit will only be refunded if hire arrangement is cancelled at least 14 days prior to the hire date.  After this time the deposit is non refundable in the event of cancellation or postponement.  It may be used as future credit at the discretion of Celebrations Made Simple.

6

All hire items must be fully paid for prior to delivery.   Payment may be via direct deposit, cheque or paypal prior to the reserved date or by cash or cheque on delivery.  There are no credit card facilities available.

7

Equipment not returned in reasonable condition may incur an additional cleaning or replacement charge.

8

All breakages and damages must be paid for by the customer.  This charge will be at the discretion of Celebrations Made Simple and may be to a maximum of full replacement value.